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Website Terms loveprophesy.com and Cancellation Policy
Welcome to loveprophesy.com
This website serves as an online store offering unique items, books, and gifts from around the world. Please read these terms carefully before using the site.
1. General
1.1 Using the website and placing an order constitutes acceptance of these terms.
1.2 The website management reserves the right to update the terms at any time without prior notice.
2. Purchase Terms
2.1 Purchases are permitted for adults (18+) only.
2.2 Payment is accepted via PayPal, credit card or Bit only.
2.3 Stock is limited. Each item is available for purchase while supplies last.
3. Cancellation and Return Policy
(In Accordance with the Israeli Consumer Protection Law, 1981)
3.1 Order Cancellation:
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Orders can be canceled within 14 days of receiving the product or order confirmation, whichever is later.
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Cancellation requests must be submitted in writing via the website contact form or by email: here4u@loveprophesy.com.
3.2 Refunds:
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If cancellation is not due to a defect or error on our part, a refund will be given minus a cancellation fee of up to 5% of the order value or 100 NIS – whichever is lower.
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Products must be returned unused, in their original packaging.
3.3 Exchanges:
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Items can only be exchanged if damaged or defective.
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A photo and description of the issue must be sent within 5 days of receipt.
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If approved, a replacement will be sent at no additional cost, subject to stock availability.
3.4 Non-Cancellable Products:
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Customized products made per customer request.
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Products that were opened or used.
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Perishable items or digital content that has been delivered.
4. Shipping and Delivery
4.1 Atlas & Ink ships internationally via external courier services.
4.2 Delivery times vary by destination, and we cannot guarantee a specific delivery timeframe.
4.3 Delays caused by external factors (postal service, customs, courier delays, etc.) are beyond our control.
5. Customer Service
You may contact our customer service team via the website contact form or by email at: here4u@loveprophesy.com.
6. Intellectual Property
6.1 All website content (texts, images, designs, etc.) is the property of loveprophesy.com and may not be used without prior written permission.
7. Miscellaneous
7.1 The website management reserves the right to deny access or cancel orders in cases of suspected unlawful activity or violation of these terms.
8.
8.1 The warranty for products purchased on the website is provided by the manufacturer and/or supplier in accordance with the warranty terms applicable to the purchased product and its usage instructions. The website is not liable for the products purchased, but it will assist, as far as possible, in handling inquiries directed to the relevant manufacturer and/or supplier.
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